• Q. How can  I contact the SFRC organization directly?

A. Call the SFRC's nationwide toll-free phone number at 1-888-730-2775 between 9:00 AM and 4:00 PM EST Monday through Friday. All initial nationwide toll-free phone calls are transferred to a local SFRC’s live operator message call center. Provide your contact information, along with the Student Profile Number (SPN) listed on your SFRC letter, and an appropriate SFRC representative will call you back promptly.

• Q. What is the status of my Student  Profile Form?

A. Once your processing fee is endorsed, the SFRC will require approximately four to six (4-6) weeks to process your certified Student Profile Form. For more information, please visit the SFRC website (http://www.studentctr.org), under the “Target Delivery Dates” link, to determine your package’s target delivery date.  Also visit the SFRC’s “USPS Returned Mail” link on our website (top).  If you find your name on the list, this means the SFRC processing division had a problem with your mailing address and the United States Postal Service (USPS) returned your SFRC package back to us. Please send an Email to info@studentctr.org and an SFRC representative will contact you to assist you.

• Q. Is the Student Financial Resource Center (SFRC) organization affiliated with any educational institutions or government agencies?

A. No. The Student Financial Resource Center (SFRC) is an independent organization and is not affiliated with any educational institutions, government agencies, or funding sources.

• Q. How does the SFRC program differ from FAFSA?

A. FAFSA, which is the Free Application for Federal Student Aid, is managed by the Office of Federal Student Aid. The Student Financial Resource Center (SFRC) is an independent organization devoted to helping students apply for and receive the best available free merit and need-based financial aid. SFRC conducts general searches to match each student's qualifications and background to key federal, state, local, and private financial aid programs that are both merit and need-based. SFRC provides students with a comprehensive SFRC financial aid guidebook that explains all of the basics of financial aid and offers valuable tips, practical strategies, and clear guidelines for applying to SFRC’s specifically selected free merit and need-based financial aid programs.

• Q. How is the SFRC information and package different from what’s publicly available for free?

A. The SFRC material and information may be obtained from plenty of sources for deceptively free of charge. However, SFRC offers the following distinctive benefits to students:

SFRC saves students valuable time by conducting precise general research to match student's qualifications and background to available free merit and need-based financial aid programs.

SFRC provides students with a comprehensive resourceful guidebook containing essential financial aid information, an extensive list of free merit- and need-based financial aid programs, and clear instructions on how to apply to our specifically selected sources—all in one convenient, multipurpose package.

SFRC protects students from e-mail SPAM. When you search the Internet for financial aid opportunities, most financial aid websites ask for your e-mail address before you can access their database so they can send you e-mails you did not ask for and do not need.

SFRC provides students with a concise list of free merit- and need-based financial aid programs that  appropriately match their specific backgrounds and qualifications. Most financial aid websites merely offer unwieldy and unusable lists of financial aid resources that are irrelevant to students’ qualifications and background.

SFRC encourages students to apply to all available financial aid programs, not just those at the federal and state level. Many students only fill out the Free Application for Federal Student Aid (FAFSA), failing to research or apply to the many other non-federal local and national merit- and need-based financial aid programs available.

SFRC does not sell students' names, emails, or home addresses to outside vendors. We strictly adhere to the Privacy Act Laws and do not share students’ personal information with any outside organizations.

SFRC protects students from superfluous commercial advertising. Most financial aid websites claim their information is free, then, they attempt to lure students to subscribe to or pay for unwanted items such as magazine subscriptions, car loans, books, auto insurance, or credit card offer. The SFRC website and literature have no hidden check boxes that attempt to sell, advertise, or promote any commercial products.

• Q. Should students pay to fill out the FAFSA?

A. No. FAFSA stands for the Free Application for Federal Student Aid—the key word here is FREE! The submission and support of the FAFSA are free. Don’t be tempted to pay someone to file your FAFSA for you. Not only will you be giving them all your personal tax and financial information, but you’re also paying unnecessary fees. If someone claims they can fill out your FAFSA so you qualify for more Federal grants, beware. This is a red flag that they may be filing fraudulently – making up information under your name and social security number. Their tactics could end up costing you more than any extra aid you think you’ll get.

• Q. How does the Federal Student Aid differ from the SFRC organization?

A. Federal Student Aid, a part of the U.S. Department of Education, is the largest provider of student financial aid in the nation.  Federal Student Aid is responsible for managing the student financial assistance programs authorized under Title IV of the Higher Education Act of 1965. These programs provide grants, loans, and work-study funds to students attending college or career school.  Conversely, SFRC is an independent organization devoted to helping students apply for and receive the best available free merit and need-based financial aid. SFRC conducts general searches to match student's qualifications and background to key federal, state, local, and private financial aid programs that are both merit and need-based. SFRC provides students with a comprehensive  financial aid guidebook package that explains all of the basics of financial aid and offers valuable tips, practical strategies, and clear guidelines for applying to SFRC’s specifically selected free merit and need-based financial aid programs.  Studies have shown that a large number of students do not apply for all of the free merit and need-based financial aid programs available to them. SFRC can increase students’ chances of obtaining free merit and need-based financial aid programs. You can take advantage of our specialized timesaving services or you can simply invest your own time to find and apply to the numerous free financial aid programs that are readily available to you. Do not borrow money to pay for your college education until you have fully exhausted all of the free money opportunities that are out there.

•  Q. Are students required to fill out the SFRC’s Student Profile Form? 

A. No. Filling out the SFRC Student Profile Form is completely voluntary and optional.  However, SFRC recommends all students to apply to as many free merit and need-based financial aid programs as possible. Applying for financial aid is basically a matter of filling out a few financial aid applications on time. The applications may look complicated but they are simpler than they appear, and millions of students fill them out every year. You won’t know if you are eligible for financial aid until you apply for it, so do not make the mistake of assuming you will not qualify. Keep in mind that most students qualify for some kind of financial aid.

•  Q. Does SFRC submit any financial aid forms or applications on students' behalf to other financial aid organizations?

A. No, SFRC does NOT submit forms or applications to other financial aid organizations. SFRC is an independent organization and is not affiliated with any educational institutions, government agencies, or funding sources.

•  Q. What Is a Student Profile Number (SPN)?

A. Student Profile Number is an internal eight-digit number generated and assigned by Student Financial Resource Center (SFRC). You may use this number (without the dash) to enter our website. This internal eight-digit number is not connected or associated with any other financial aid programs.

• Q. What does the "Filing Status" mean on the SFRC letter?

A. This is SFRC's internal “Filing Status” that provides our administration staff the ability to classify and categorize each consumer so it can better control and manage its process. The initial and default filing status is coded “Pending".

• Q. What is the “Deadline Date" on the SFRC letter?

A. SFRC’s deadline is a predetermined established date originated and appointed by Student Financial Resource Center (SFRC).  This internal predetermined deadline is not connected or associated with any other financial aid programs.

• Q. What is SFRC's Refund Policy?

A. Students who did not receive any financial aid money from our selected financial aid programs, can request to receive a full refund. To start your refund process, please send a copy of your cleared check from your bank (front and back) or a copy of your money order or cashier’s check receipt and we will send your full refund within ten (10) business days.
Send "CERTIFIED" mail ONLY to:
SFRC - Refund Department
3268 Governor Drive Suite 144
San Diego, CA 92122-2936

• Q. Can Parents fill out the Student Profile Form for students?

A. Yes. Parents may fill out the Student Profile Form and sign it.

• Q. I don't remember my High-school Grade Point Average (GPA). What should I write in Section II.4?

A. Leave it blank or enter your most recent college GPA.

• Q. I did not get a Student Profile Form. What should I do?

A. You can print the form from our website. Select "Print Student Profile Form" Icon and then print the form.

• Q. Do I have to reapply for financial aid every year?

A. Yes. Most financial aid offices require that you apply for financial aid each year.

• Q. What should I do if the deadline for one of the listed financial aid programs has passed?

A. Retain and save the financial aid program information because most programs are cyclical. You can apply next year when it is offered again.